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Dedicated Customer Success Manager

Support and contact from a dedicated Customer Success Manager.

24/7: prioritising the SLA team

Technical team support available 24/7.

Participation in the BETA tests of new products

Possibility of taking part in BETA tests of new products prepared by a team of dedicated developers. Communication takes place directly with the QuarticOn Product Owner and relates to the exchange of experiences and opinions as well as preferential conditions for using new functionalities.

Updating product catalogue: every 24 hours

Updating a product catalogue every 24 hours.

Knowledge base (Help Center)

Unlimited access to our Help Center platform with instructions and educational materials.

SPF

Support for configuring client’s own domain for sending email messages.

Dedicated IP

Possibility of creating an email to clients from dedicated IP.

Drag&drop e-mail message creator

Possibility of creating an email template using QON drag&drop email creator.

Welcome e-mail

Possibility of generating a welcome email message for users who gave permission in the contact form to get commercial information via email. Discount codes or recommendation frame with the chosen logic can be attached to the message.

Selected brands

Recommendation frame will display to the user products of a selected brand defined by the user in the panel. Recommendations are presented on the product card and refer to the particular product.

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