Home Job offers Technical Support Manager

Technical Support Manager

Responsibilities:

  • coordinating and organising the workflow of the team responsible for technical customer support
  • monitoring and optimising the operation of products
  • managing requests reported by our clients
  • solving current technical problems related to the recommendation engine and marketing automation
  • cooperating with technical and business teams
  • assisting in developing tools and procedures aimed at improving the work of technical teams
  • substantive support for other team members

We are happy to welcome you at QuarticOn if you:

  • have at least two-year experience at the similar position
  • know HTML, Javascript and SQL languages
  • know browser developer tools i.e. devtools chrome
  • communicate freely in English
  • have experience at working with request management tools e.g. Jira Service Desk
  • are communicative and well-organised
  • possess analytical skills

What can we offer?

  • opportunity to gain experience in the e-commerce industry
  • attractive salary
  • flexible forms of cooperation
  • numerous non-financial benefits, including private medical care, a Multisport card, home office, fruit and nuts twice a week
  • a place in a modern office at Zawisza Square (Atlas Tower building)
  • friendly, informal work atmosphere within a young team
Apply for this job

Our employee benefits include:

Private LuxMed medical care
We will take care of you and your loved ones’ health
Fruit and nuts
Every Monday and Wednesday we deliver healthy food to the office
Multisport card
Use it to access various sporting activities in your area to keep fit
Networking facilities
We organise breakfasts, competitions and networking events both inside and outside the office
Industry events and training
We give you the opportunity to participate in trade fairs and receive training, helping you to expand your knowledge and skills
Home office
You can work from the comfort of your home several times a month

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